I kinda forgot to update the poll for quite a while, sorry. Feel free to give me some ideas for future polls.

Former Major League Baseball pitcher John Rocker is starting a campaign to encourage English-speaking Americans to start demanding respect from legal and illegal immigrants who do not speak English.   Rocker is also pushing for immigrants to respect the customs, … Continue reading →

This growing power of the customer is seen most clearly in the backlash against company’s with poor call center services.  A company’s help center (call center) is the first point of contact that a customer has with the firm. Customer … Continue reading →

A growing number of companies are developing Global Positioning System technology to track friends and family, using devices like watches and cellphones. But Miami entrepreneur Sayo Isaac Daniel says those systems are flawed. You can forget to carry your phone, … Continue reading →