Read the article for the whole list, but here are some of them:
4. Why can’t you buy a nonproprietary cellphone and use it with any carrier, the way you can do with a land line?
5. How come banks immediately take money out of your account for debit- card transactions, but when it comes to depositing money it can take as long as five days for a check to clear and be posted to your account?
I discovered yesterday that when I issue a check with online banking, the amount is debited when they process my request. My thought is that the amount should not be debited until the recipient cashes the check.
When I was growing up, if I made a purchase I would tell the clerk to charge it. Done deal. No cards, no accounts, no nothing except a small town and a Dad who was president of the bank!!
Response to UTNG: Those were the days, weren’t they?
I realize it was from WSJ, but did anyone else find it ironic that a customer service pet peeve article was hosted on an AOL site?