BagOfNothing.com

I kinda forgot to update the poll for quite a while, sorry.

Feel free to give me some ideas for future polls.

Former Major League Baseball pitcher John Rocker is starting a campaign to encourage English-speaking Americans to start demanding respect from legal and illegal immigrants who do not speak English.  

Rocker is also pushing for immigrants to respect the customs, heritage and culture of the United States.  

In a news release, Rocker said the “‘Speak English’ campaign is to encourage people to promote and support the sustainment of the American heritage and the American culture. This campaign is in no way intended to degrade or demean the cultures or heritages of others’ nationalities or races, but instead to bolster American nationalism and promote pride in the American culture.” To further his cause, Rocker is selling “Speak English” T-shirts on his Web site.

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This growing power of the customer is seen most clearly in the backlash against company’s with poor call center services.  A company’s help center (call center) is the first point of contact that a customer has with the firm. Customer retention, satisfaction and loyalty, all depend on how well the person at the other end of the line handles the customer.

So how can we convince these companies to realize the importance of providing decent call-center services? At our end, we have created a hall of fame and shame where we honor the companies that have made customer service a priority and shame those that haven’t. 

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