Will your insurance company pay for the treatment your doctors recommend? They may not. That’s what a single mother from Chico said she found out.
In late April, Shelly Andrews-Buta was scheduled to undergo treatment for breast cancer that had spread to her brain, threatening her life.
The experience has been emotionally devastating. “I have two beautiful children, you know, I’m a single mom, they need me to be around,” Andrews-Buta told CBS 5 Investigates.
But instead of having doctors working to remove her brain tumors on the day the surgery was scheduled, she sat in a San Francisco hotel room. Why? Because at the last minute, her insurance company, Blue Shield, decided it wasn’t going to pay for the treatment her doctors at UCSF Medical Center had recommended.